My iKhokha Mover is not processing cards?

  1. Take note of error messages displayed by the iKhokha application and follow the on screen instructions 
  2. Ensure that customer card is not damaged
  3. In the case of a chip & PIN transactions please ensure that the card has been inserted correctly. 
  4. In the case of a magnetic stripe transaction please ensure that the card has been swiped correctly with the magnetic stripe facing upwards, towards the magnetic stripe card reader.
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